Clerk's Office Status

Coronavirus/COVID-19 - Clerk's Office Status

Last updated October 1, 2020 at 10:30 a.m.

The Duval Courthouse location of the Clerk’s Office remains open only for essential services as required by law. Information on services that are impacted or unavailable at this time will be posted below on this page. We encourage everyone to consider taking advantage of our online services wherever possible.

For additional information regarding other city offices and important safety guidelines, please visit the JaxReady COVID-19 page on the City of Jacksonville website.

Online Services

The Clerk’s Office also takes this opportunity to remind the public that many of the services provided at the Courthouse are also available online:

Clerk's Office Beaches Branch Open by Appointment Only

The Clerk’s Beaches Branch, located at 1543 Atlantic Blvd, Neptune Beach FL 32266 is open for limited services by appointment only. To make an appointment, please visit our branch reservation page

Marriage License - Online Applications

The marriage license department is currently issuing licenses exclusively through an online appointment system, using the Zoom application. Full details can be found by visiting the Electronic Marriage License Application

Laptops or desktops with web cameras are preferred for your appointment, but most mobile devices with video and audio capabilities will work, except for Apple iPhones.

Residential Foreclosures and Evictions Resume

Foreclosure Case Management Conference Reschedule Cases to Pass Dates

Foreclosure Final Hearing - Hearing Pass Date Rescheduling

On August 31, Governor DeSantis issued Executive Order 20-211 extending the limited mortgage foreclosure and eviction relief as outlined in his earlier Executive Order 20-180 through October 1, 2020. This order allows the resumption of most residential foreclosure and eviction proceedings, with very limited exceptions. All residential eviction and foreclosure cases may now be filed and proceed through the issuance of a writ of possession. Under the order, a residential mortgagor or tenant who is subject to the execution of a writ of possession in any proceeding may petition the court to request a stay. The petition must include facts that demonstrate the individual’s belief that he or she has been adversely affected by the COVID-19 emergency. The presiding judge will review the petition to determine whether it shall be granted.

All foreclosure sales will resume beginning on August 3. Any sales that were previously cancelled by a prior Administrative Order shall be reset upon proper motion and order from the Court.

Per Administrative Order 07 issued on August 17, all previously cancelled foreclosure Case Management Conferences shall begin the week of September 15, 2020. The schedule for the newly reset weeks can be found in Administrative Order 07 below.

Executive Order 20-211

Administrative Order 07

Administrative Order 2020-29

Executive Order 20-180

Executive Order 20-159

Executive Order 20-137

Executive Order 20-121

Executive Order 20-94

Administrative Order 2020-23

Restricted Access to the Duval County Courthouse

On May 21, the Florida Supreme Court issued Administrative Order AOSC20-32 providing a framework for the Duval County Courthouse to move to from a Phase 1 status (in-person contact is inadvisable, court facilities are effectively closed to the public, and in-person proceedings are rare) to a Phase 2 status (limited in-person contact is authorized for certain purpose and/or requires use of protective measures). This Administrative Order requires the Duval County Courthouse to meet several defined benchmarks, as well as develop an operational plan in order to be authorized to move to Phase 2 reopening by the Supreme Court. Please continue to monitor this page as the official reopening date will be announced here as soon as it is determined.

AOSC20-32 Public Health and Safety Precautions for Phase II

Due to the requirements of the new Supreme Court Administrative Order AOSC20-32, no member of the general public will be able to enter the Courthouse except under the limited circumstances outlined in Chief Judge Mahon’s 3rd Amended Administratvie Order 2020-09.

Please note that the Third Amended Administrative Order 2020-09 allows the resumption of Tax Deed Sales. The first sale is scheduled for October 14, 2020. Additionally, properties from the List of Lands Available are now available for purchase.

CASH PAYMENTS ARE SUSPENDED UNTIL FURTHER NOTICE

Those members of the public that do meet the criteria to come to the Courthouse will need to be cleared through a COVID-19 screening process and have photo identification to enter. Please review the full text of Chief Judge Mahon’s order below for the criteria for entering the Courthouse.

COVID-19 Emergency Procedures in Duval County and Restrictions on Access to the Duval County Courthouse

Third Amended Administrative Order 2020-09

Domestic Violence Section Remains Open

While in-person transactions are currently suspended, the Domestic Violence Department continues to process all petitions. Petition packets are available in the Courthouse lobby or electronically. Once completed and notarized, there is a drop box located in the Courthouse lobby to submit petitions. This drop box is checked hourly. The Domestic Violence department will call the petitioner to advise of their case number and tentative court date as soon as possible. Please ensure that the phone number provided is a safe number for the petitioner to answer. If a petitioner feels they are in immediate danger, they should always call 911.

If a petitioner needs assistance with their petition, they can call the domestic violence department at 904-255-2210 from 8 am – 5 pm Monday through Friday. They can also submit an email utilizing the “Contact a Clerk department” box at the bottom of this page by selecting Domestic Violence as the subject.

Additionally, Hubbard House remains open to assist victims of domestic violence. More information can be found in the link below.

Hubbard House

Mental Health Department Remains Open

While in-person transactions are currently suspended, the Mental Health Department continues to process all petitions. Petition packets are available in the Courthouse lobby or electronically. Once completed and notarized, there is a drop box located in the Courthouse lobby to submit petitions. This drop box is checked hourly. A Deputy Clerk will call the petitioner as soon as possible to advise of their case number, court date, if applicable, and the next steps in the process. Please ensure that the phone number provided is a safe number for the petitioner to answer. If a petitioner feels they or the respondent are in immediate danger, they should always call 911. If email is the preferred method of communication, please provide your email address on your cover sheet.

If a petitioner needs assistance with their petition, they can do one of the following:

  1. Submit an email utilizing the "Contact a Clerk Departement" box at the bottom of this page and selecting "Mental Health" as the subject
  2. Call (904)255-1986 from 8 am - 5 pm Monday through Friday

Small Claims PretrialConferences Postponed

All pretrial conferences are postponed until further notice. For cases involving any pro se (unrepresented) parties, you will be contacted after being scheduled for a mediation by the Court’s mediation services. For cases involving parties represented by attorneys on both sides, you must reach out to your assigned division judge in order to schedule an initial pre-trial hearing. Plaintiff’s Counsel will be responsible for filing the notice of hearing.

Adminstrative Order Rescheduling Small Claims Pre-trial Conference/Mediation

Status of Jury Trials and Non-Essential Court Proceedings

In-Person Jury Service Resumed

Beginning with the October 5, 2020 report date, in-person jury service has resumed at the Duval County Courthouse. If you have received a summons, please check the juror hotline at (904)255-2212 or visit the Duval Clerk's jury page the evening before your report date to determine if your jury group (found on your summons) is called to report.

Third Amended Comprehensive Covid-19 Emergency Measures for the Florida State Courts

The Supreme Court’s earlier Administrative Orders on these topics can be viewed here:

County Criminal Court Dates Reschedules

All county criminal court dates from April 20 through May 29, 2020 are postponed. The updated schedule can be found in the document below.

County Criminal Court Dates Rescheduled

Traffic and Criminal In-Person Transactions Suspended

Effective March 30, the Clerk’s Office is suspending in-person transactions for traffic and criminal departments per Administrative Order 2020-09. Many transactions can be completed using the Online Services listed above. For customers that need to make a payment, online payment at epay.duvalclerk.com or payment by mail if preferred. Mailed payments can be accepted in the form of money orders, cashier’s checks, or certified checks. For customers that need to make payments in person, a drop box is located in the main lobby on the first floor of the Duval County Courthouse. Please only deposit payments in the form of money orders, cashier’s checks, or certified checks. Do not leave cash in the drop box.

Mailing Address

Duval County Clerk of Court
Attn: Traffic/MISD Department
501 W Adams Street
Jacksonville, FL 32202

Duval County Clerk of Court
501 W Adams Street
Attn: Felony Department
Jacksonville, FL 32202

Most Civil In-Person Transactions Suspended

Effective March 23, the Clerk's office is suspending in-person transactions for most civil departments and implementing a drop-box system for walk-in customers. The affected departments include: recording, foreclosure, circuit civil, small claims, juvenile, family law (including the domestic relations department), and probate. To submit filings to these departments, a drop box is located in the lobby of the Recording Department on the first floor of the Duval County Courthouse located at 501 West Adams St. Jacksonville, FL 32202. Please ensure that a cover sheet/transmittal sheet (provided on site by the Clerk's Office or click here for a copy: Recording Transmittal Sheet or Civil Coversheet for Drop Box) is completed and that a self-addressed stamped envelope is provided for the return of all dropped off filings and/or recordings if you would like any documents returned.

All transactions dropped off will be processed as timely as possible due to limited staffing. Please note that if fees are due with a filing, or you need to make a payment into the registry for an eviction or for any other reason, cash cannot be accepted in the drop box. 

If a tenant needs assistance calculating fees for rental registry deposit payments, please use the Registry Fee Calculator (evictions payments) to determine the total amount due. If further assistance is needed, please use the contact box at the bottom of this page and select “Evictions” as the subject.

Official Records Department - Online Payments Now Available

The Official Records department is operating with limited personnel to fulfill requests for plain and certified copies as quickly as possible. If you would like to make an online request, please use the “Contact a clerk department” box at the bottom of this page and select “Official Records” as the subject. Once a request has been submitted, a deputy clerk will reach out to advise of the payment required and provide a link to the online payment tool. Please note that due to limited employee hours on site at the Courthouse, it may take longer than usual to process requests.

Most documents recorded after 1988 are available to be viewed, downloaded, or printed on the Clerk’s records portal at acclaim.duvalclerk.com.

Recording Department

Due to both public and employee safety in regards to COVID - 19, the Clerk's office is suspending in-person recording transactions and implementing a drop-box for walk-in customers.  A drop box will be located in the lobby of the Recording Department in the Duval County Courthouse located at 501 West Adams St. Jacksonville, FL 32202. Please ensure that a transmittal sheet is completed and that a self-addressed stamped envelope is provided for the return of all drop off packages.  

All transactions dropped off and those mailed in will be processed in a timely manner and returned to the customer via a self addressed stamped envelope by mail.

Passport Services - Suspended

Passport services at both locations are suspended until further notice.

Contact a Clerk department

Please select a department to contact in the 'Subject' field below

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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.