Clerk's Office Status

Coronavirus / COVID-19 / Clerk's Office status

For information regarding Clerk's office services, jury service, hearings, and other related matters, please click here to visit our Office Status Page.

This page will be updated with any changes, closures, rescheduling information, etc. 

Coronavirus/COVID-19 - Clerk's Office Status

Last updated May 13, 2021 at 10:42 p.m.

The Clerk’s Office remains open to serve the public. Due to the Covid-19 pandemic, we have made modifications to the manner some services are provided in the interest of the health and safety of both customers and our employees. Those modifications are outlined below on this page. Please check back regularly as any future changes to the Clerk’s operations will be posted here. We encourage everyone to consider taking advantage of our online services wherever possible.

For additional information regarding other city offices and important safety guidelines, please visit the JaxReady COVID-19 page on the City of Jacksonville website.

Payment Options

Courthouse

If submitting by mail or via the drop boxes at the Courthouse entrance, payment should be in the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court. If paying during an in-person visit, payment can also be made by cash or credit card. All online payment options also remain available to customers.

Beaches Branch

The Clerk’s Beaches branch is open for in-person service by appointment or same day “Join the Line” service as outlined below on this page. Payment can be accepted in the form of a money order or certified/cashier’s check made payable to the Duval County Clerk of Court, cash, or credit card.

Online Services

The Clerk’s Office also takes this opportunity to remind the public that many of the services provided at the Courthouse are also available online:

Clerk's Office Beaches Branch Open by Appointment or Same Day "Join the Line"

The Clerk’s Beaches Branch, located at 1543 Atlantic Blvd, Neptune Beach FL 32266 is open for service. To make an appointment for pre-scheduled future service, please visit our branch reservation page.

You may visit the Beaches Branch in person to “Join the Line” for same day service. “Join the Line” opens daily at 8:00 am and closes by 4:00 pm, or whenever maximum capacity is reached for the day.

If you have made an appointment for a future date or are using “Join the Line” as a same day, walk-in customer, you will receive text message updates about your place in line.

Marriage License - By Appointment Only

Appointments can be made for an electronic appointment session via the Zoom application or an in-person appointment session at the Clerk’s Beaches Branch. Full details can be found by visiting the Electronic Marriage License Application

If an appointment is scheduled via Zoom, laptops or desktops with web cameras are preferred for your appointment. However most mobile devices with video and audio capabilities will work, except for Apple iPhones.

Beginning June 7, same day “Join the Line” service will also be available at the Duval County Courthouse for walk-in applicants. Same day “Join the Line” service is already available at the Clerk’s Beaches Branch.

Foreclosures

Upcoming Foreclosure Court Events

On May 10, 2021 Administrative Order 9-1 was entered detailing the proceedings for all upcoming foreclosure hearings.

Foreclosure Division Administrative Order 9-1

Domestic Violence Department

The Domestic Violence department is now open for in-person service at the Duval County Courthouse.

If you would prefer to schedule an appointment to meet with a court services specialist for assistance in filing your petition, you can do so by calling the Domestic Violence department of the Clerk’s Office at (904) 255-2210 from 8 am – 5 pm Monday through Friday. Currently, all interview appointments scheduled by the Domestic Violence department will take place via Zoom.

You do not have to make an appointment to file your petition. You can either come to the Domestic Violence department for in-person service or obtain a petition packet electronically.

If you would like to complete the petition on your own, it may be filed with the Clerk’s Office in one of the following ways:

  1. Electronically, using the statewide e-filing portal
     
  2. Through the US mail addressed to:  

    Duval County Clerk of Courts

    Attn: DOMESTIC VIOLENCE DEPARTMENT

    501 West Adams Street, Room 2409

    Jacksonville, FL 32202


  3. In-person in the Domestic Violence department at the Duval County Courthouse
  4. Using the drop box located in the lobby of the Duval County Courthouse (501. W Adams St.)

Additionally, Hubbard House remains open to assist victims of domestic violence. More information can be found in the link below

Hubbard House

Mental Health Department

The Mental Health Department continues to process all petitions.

Appointments are not required to file your petition if you are willing and able to complete the petition on your own. Petition packets are available in the Mental Health Department lobby or electronically on our website.

If you complete the petition on your own, you must have it notarized or signed in front of a Deputy Clerk and then filed with the Clerk’s Office at:

Duval County Clerk of Courts
Attn: Mental Health Department
501 West Adams Street, Room 1038
Jacksonville, FL 32202

If you require assistance with filing your petition, you must make an appointment to meet with a court services specialist. Appointments may be made in one of the following ways: 

  1. Schedule your appointment via QLess on our website.
  2. Schedule your appointment via the QLess mobile app.
  3. Call the Clerk’s Office Mental Health Department at (904) 255-1986 from 8 am – 5 pm Monday through Friday to schedule your appointment.

Currently, all scheduled appointments for the Mental Health department will take place via Zoom and meeting details will be emailed to you prior to your appointment.  Prepare for your appointment to last approximately 30 minutes to 1 hour.  You may use your own compatible device at home for the meeting (some Apple products are not compatible for screen sharing).  If you do not have a compatible device, you may contact our office in advance to arrange for your appointment to be held at the Duval County Courthouse.

For questions: 

Submit an email utilizing the "Contact a Clerk Department" box at the bottom of this page and selecting "Mental Health" as the subject
Call (904) 255-1986 from 8 am - 5 pm Monday through Friday

 

Traffic and Criminal In-Person Transactions

Many transactions can be completed using the Online Services listed at the top of this page. For customers that need to make a payment, online payment at epay.duvalclerk.com or payment by mail is preferred. Mailed payments can be accepted in the form of money orders, cashier’s checks, or certified checks made out to the Duval County Clerk of Court. For customers that need to make payments in person, a drop box is located in the main lobby on the first floor of the Duval County Courthouse. Please only deposit payments in the form of money orders, cashier’s checks, or certified checks. Do not leave cash in the drop box. As limited in-person services resume at the Courthouse, payment can also be made by cash or credit card during an in-person visit only.

In-person service has resumed at the Courthouse and payment can also be made by cash or credit card during an in-person visit only.

In-person service is available by appointment or same day “Join the Line” at the Clerk's Beaches Branch

Beaches Branch

1543 Atlantic Bvld

Neptune Beach, FL 32266

For appointments at our Beaches Branch, please visit their appointments page

Mailing Address

Duval County Clerk of Court

Attn: Traffic/MISD Department

501 W Adams Street

Jacksonville, FL 32202

 

Duval County Clerk of Court

Attn: Felony Department

501 W Adams Street

Jacksonville, FL 32202

Civil Court Procedures

In-person service has resumed in the Clerk’s Civil departments. The affected departments include: recording, foreclosure, circuit civil, county civil, small claims, juvenile, family law (including the domestic relations department and child support), and probate. If making a payment during an in-person visit, payment should be the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court, cash, or credit card.

However, for your convenience the Clerk has also maintained its drop box system in the Courthouse lobby as well. To submit filings to these departments without having to visit in person, please place your filing in the appropriate drop box in the lobby. Please ensure that a cover sheet/transmittal sheet (provided on site by the Clerk's Office or click here for a copy: Recording Transmittal Sheet or Civil Coversheet for Drop Box) is completed and that a self-addressed stamped envelope is provided for the return of all dropped off filings and/or recordings if you would like any documents returned. Please note that if fees are due with a filing, or you need to make a payment into the registry for an eviction or for any other reason, cash cannot be accepted in the drop box. Payment should be in the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court. 

If a tenant needs assistance calculating fees for rental registry deposit payments related to an eviction case, please use the Registry Fee Calculator (evictions payments) to determine the total amount due. If further assistance is needed, please use the contact box at the bottom of this page and select “Evictions” as the subject.

Passport Services - By Appointment Only

Passport service is currently by appointment only. Appointments can be made in advance for the following Clerk locations:

Contact a Clerk department

Please select a department to contact in the 'Subject' field below

Email:
Name:
Phone:
Case / Reference #:
Subject:
Message
 

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.