Clerk's Office Status

Coronavirus / COVID-19 / Clerk's Office status

For information regarding Clerk's office services, jury service, hearings, and other related matters, please click here to visit our Office Status Page.

This page will be updated with any changes, closures, rescheduling information, etc. 

Coronavirus/COVID-19 - Clerk's Office Status

Last updated March 18, 2021 at 11:15 a.m.

The Clerk’s Office remains open to serve the public. Due to the Covid-19 pandemic, we have made modifications to the manner some services are provided in the interest of the health and safety of both customers and our employees. Those modifications are outlined below on this page. Please check back regularly as any future changes to the Clerk’s operations will be posted here. We encourage everyone to consider taking advantage of our online services wherever possible.

For additional information regarding other city offices and important safety guidelines, please visit the JaxReady COVID-19 page on the City of Jacksonville website.

Temporary Payment Options

Courthouse

If submitting by mail or via the drop boxes at the Courthouse entrance, payment should be in the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court. As limited in-person services resume, payment can also be made by cash or credit card during an in-person visit only. All online payment options also remain available to customers.

Beaches Branch

The Clerk’s Beaches branch is open for in-person service by appointment. Payment can be accepted in the form of a money order or certified/cashier’s check made payable to the Duval County Clerk of Court, cash, or credit card.

Online Services

The Clerk’s Office also takes this opportunity to remind the public that many of the services provided at the Courthouse are also available online:

Clerk's Office Beaches Branch Open by Appointment Only

The Clerk’s Beaches Branch, located at 1543 Atlantic Blvd, Neptune Beach FL 32266 is open for limited services by appointment only. To make an appointment, please visit our branch reservation page

Marriage License - By Appointment Only

The marriage license department is currently issuing licenses exclusively through an online appointment system. Appointments can be made for an electronic appointment session via the Zoom application or an in-person appointment session at the Clerk’s Beaches Branch. Full details can be found by visiting the Electronic Marriage License Application

If an appointment is scheduled via Zoom, laptops or desktops with web cameras are preferred for your appointment. However most mobile devices with video and audio capabilities will work, except for Apple iPhones.

Residential Foreclosures and Evictions Resume

Upcoming Foreclosure Court Events

On August 31, Governor DeSantis issued Executive Order 20-211 extending the limited mortgage foreclosure and eviction relief as outlined in his earlier Executive Order 20-180 through October 1, 2020. This order allows the resumption of most residential foreclosure and eviction proceedings, with very limited exceptions. All residential eviction and foreclosure cases may now be filed and proceed through the issuance of a writ of possession. Under the order, a residential mortgagor or tenant who is subject to the execution of a writ of possession in any proceeding may petition the court to request a stay. The petition must include facts that demonstrate the individual’s belief that he or she has been adversely affected by the COVID-19 emergency. The presiding judge will review the petition to determine whether it shall be granted.

All foreclosure sales will resume beginning on August 3. Any sales that were previously cancelled by a prior Administrative Order shall be reset upon proper motion and order from the Court.

Foreclosure Division Administrative Order No. 9

Executive Order 20-211

Administrative Order 2020-29

Executive Order 20-180

Executive Order 20-159

Executive Order 20-137

Executive Order 20-121

Executive Order 20-94

Administrative Order 2020-23

Restricted Access to the Duval County Courthouse

On May 21, the Florida Supreme Court issued Administrative Order AOSC20-32 providing a framework for the Duval County Courthouse to move to from a Phase 1 status (in-person contact is inadvisable, court facilities are effectively closed to the public, and in-person proceedings are rare) to a Phase 2 status (limited in-person contact is authorized for certain purpose and/or requires use of protective measures). This Administrative Order requires the Duval County Courthouse to meet several defined benchmarks, as well as develop an operational plan in order to be authorized to move to Phase 2 reopening by the Supreme Court. Please continue to monitor this page as the official reopening date will be announced here as soon as it is determined.

AOSC20-32 Public Health and Safety Precautions for Phase II

Due to the requirements of the new Supreme Court Administrative Order AOSC20-32, no member of the general public will be able to enter the Courthouse except under the circumstances outlined in Chief Judge Mahon’s 3rd Amended Administrative Order 2020-09.

Those members of the public that do meet the criteria to come to the Courthouse will need to be cleared through a COVID-19 screening process and have photo identification to enter. Please review the full text of Chief Judge Mahon’s order below for the criteria for entering the Courthouse.

COVID-19 Emergency Procedures in Duval County and Restrictions on Access to the Duval County Courthouse

Third Amended Administrative Order 2020-09

Domestic Violence Section Remains Open

If you would like to schedule an appointment to meet with a court services specialist for assistance in filing your petition, you can do so by calling the Domestic Violence department of the Clerk’s Office at (904) 255-2210 from 8 am – 5 pm Monday through Friday. Currently, all interview appointments scheduled by the Domestic Violence department will take place via Zoom.

While the Clerk’s Office is available to assist with the filing of your petition through Zoom appointments, you do not have to make an appointment to file your petition. Petition packets are available in the Courthouse lobby or electronically. 

If you would like to complete the petition on your own, it may be filed with the Clerk’s Office in one of the following ways:

  1. Electronically, using the statewide e-filing portal
     
  2. Through the US mail addressed to:  
    Duval County Clerk of Courts
    Attn: DOMESTIC VIOLENCE DEPARTMENT
    501 West Adams Street, Room 2409
    Jacksonville, FL 32202
     
  3. Using the drop box located in the lobby of the Duval County Courthouse (501. W Adams St.)

Additionally, Hubbard House remains open to assist victims of domestic violence. More information can be found in the link below

Hubbard House

Mental Health Department Remains Open

The Mental Health Department continues to process all petitions.

Appointments are not required to file your petition if you are willing and able to complete the petition on your own.  Petition packets are available in the Courthouse lobby or electronically on our website.

If you complete the petition on your own, you must have it notarized and then filed with the Clerk’s Office in one of the following ways:

  1. Using the drop box located in the lobby of the Duval County Courthouse (501 W. Adams St.)
  2. Electronically, using the statewide e-filing portal
  3. Through the US mail addressed to:  

Duval County Clerk of Courts
Attn: Mental Health Department
501 West Adams Street, Room 1038
Jacksonville, FL 32202

 

If you require assistance with filing your petition, you must make an appointment to meet with a court services specialist.  Appointments may be made in one of the following ways: 

  1. Schedule your appointment via QLess on our website.
  2. Schedule your appointment via the QLess mobile app.
  3. Call the Clerk’s Office Mental Health Department at (904) 255-1986 from 8 am – 5 pm Monday through Friday to schedule your appointment.

Currently, all scheduled appointments for the Mental Health department will take place via Zoom and meeting details will be emailed to you prior to your appointment.  Prepare for your appointment to last approximately 30 minutes to 1 hour.  You may use your own compatible device at home for the meeting (some Apple products are not compatible for screen sharing).  If you do not have a compatible device, you may contact our office in advance to arrange for your appointment to be held at the Duval County Courthouse.

 

For questions: 

Submit an email utilizing the "Contact a Clerk Department" box at the bottom of this page and selecting "Mental Health" as the subject
Call (904) 255-1986 from 8 am - 5 pm Monday through Friday

 

Small Claims Pretrial Conferences Resuming

Small claims pretrial conferences will resume beginning on January 7, 2021. All pretrial conferences will take place electronically using the Zoom application and case parties will be provided the Zoom log-in information.

Status of Jury Trials and Non-Essential Court Proceedings

In-Person Jury Service Resumed

Beginning with the October 5, 2020 report date, in-person jury service has resumed at the Duval County Courthouse. If you have received a summons, please check the juror hotline at (904)255-2212 or visit the Duval Clerk's jury page the evening before your report date to determine if your jury group (found on your summons) is called to report.

Third Amended Comprehensive Covid-19 Emergency Measures for the Florida State Courts

The Supreme Court’s earlier Administrative Orders on these topics can be viewed here:

Traffic and Criminal In-Person Transactions

Many transactions can be completed using the Online Services listed at the top of this page. For customers that need to make a payment, online payment at epay.duvalclerk.com or payment by mail is preferred. Mailed payments can be accepted in the form of money orders, cashier’s checks, or certified checks made out to the Duval County Clerk of Court. For customers that need to make payments in person, a drop box is located in the main lobby on the first floor of the Duval County Courthouse. Please only deposit payments in the form of money orders, cashier’s checks, or certified checks. Do not leave cash in the drop box. As limited in-person services resume at the Courthouse, payment can also be made by cash or credit card during an in-person visit only.

In-person service is available by appointment at the Clerk's Beaches Branch

Beaches Branch
1543 Atlantic Bv
Neptune Beach, FL 32266

For appointments at our Beaches Branch, please visit their appointments page

Mailing Address

Duval County Clerk of Court
Attn: Traffic/MISD Department
501 W Adams Street
Jacksonville, FL 32202

Duval County Clerk of Court
501 W Adams Street
Attn: Felony Department
Jacksonville, FL 32202

Civil Court Procedures

Effective March 23, 2020 the Clerk's Office implemented a drop box system for walk-in customers. The affected departments include: recording, foreclosure, circuit civil, small claims, juvenile, family law (including the domestic relations department and child support), and probate. To submit filings to these departments, a drop box is located in the lobby of the Duval County Courthouse located at 501 West Adams St. Jacksonville, FL 32202. Please ensure that a cover sheet/transmittal sheet (provided on site by the Clerk's Office or click here for a copy: Recording Transmittal Sheet or Civil Coversheet for Drop Box) is completed and that a self-addressed stamped envelope is provided for the return of all dropped off filings and/or recordings if you would like any documents returned.

All transactions dropped off will be processed as timely as possible. Please note that if fees are due with a filing, or you need to make a payment into the registry for an eviction or for any other reason, cash cannot be accepted in the drop box. Payment should be in the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court. As limited in-person services resume, payment can also be made by cash or credit card during an in-person visit only.

If a tenant needs assistance calculating fees for rental registry deposit payments related to an eviction case, please use the Registry Fee Calculator (evictions payments) to determine the total amount due. If further assistance is needed, please use the contact box at the bottom of this page and select “Evictions” as the subject.

Official Records Department - Online Payments Now Available

The Official Records department continues to fulfill requests for plain and certified copies as quickly as possible. If you would like to make an online request, please use the “Contact a Clerk department” box at the bottom of this page and select “Official Records” as the subject. Once a request has been submitted, a deputy clerk will reach out to advise the payment required and provide a link to the online payment tool.

Most documents recorded after 1988 are available to be viewed, downloaded, or printed on the Clerk's records portal at acclaim.duvalclerk.com.

Recording Department Operations

Effective March 23, 2020 the Clerk's Office implemented a drop box system for walk-in customers. To submit a document to be recorded, a drop box is located in the lobby of the Duval County Courthouse located at 501 West Adams St. Jacksonville, FL 32202. Please ensure that a transmittal sheet (provided on site by the Clerk's Office or click here for a copy: Recording Transmittal Sheet) is completed and that a self-addressed stamped envelope is provided for the return of all drop off packages. Payment should be in the form of either a money order or certified/cashier’s check made payable to the Duval County Clerk of Court. As limited in-person services resume, payment can also be made by cash or credit card during an in-person visit only.

All transactions dropped off and those mailed in will be processed in a timely manner and returned to the customer via a self-addressed stamped envelope by mail.

Passport Services - By Appointment Only

Passport service is currently by appointment only. Appointments can be made in advance for the following Clerk locations:

Contact a Clerk department

Please select a department to contact in the 'Subject' field below

Email:
Name:
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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.