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Welcome to the Duval County Clerk of Court’s Traffic Violations Bureau. If you have recently received a traffic citation in Duval County, please review the information provided regarding the payment of traffic citations, traffic citation options, and fee amounts as they may apply to you.
Failure to respond to your citation(s) by selecting one of the options within 30 calendar days of the issue date of the citation(s) will result in the suspension of your driver’s license and will require the payment of additional fees.
For detailed options, click the link for the applicable section.
Pay Civil Traffic Citation and Elect to Attend Driver Improvement School
No Contest Plea with Proof of Compliance (if eligible)
Citations Eligible for Dismissal
Request Extension to Pay Citation
Payment of your citation is considered a conviction and points will be assessed to your driver’s license, if applicable.
If you elect the option to pay the citation you will not be allowed to elect to attend Driver Improvement School at a later date.
Note: If an incorrect amount has been entered on your citation in error, the correct fee required by Florida Statute will be assessed and must be paid.
If you received a citation for one of the following violations and are unable to provide the Clerk with proof that the item was valid at the time of the violation, you must provide the documentation as listed:
Note: Proof shall consist of a valid, renewed, or reinstated driver’s license, registration certificate, or valid proof of motor vehicle insurance. Proof of insurance can be provided in the form of an insurance card, policy declarations page, certificate of insurance or in electronic form.
***If you cannot provide proof of compliance for any of the above listed charges, a Proof of Compliance Affidavit form with a valid reason must be completed and payment of the citation along with a $7.00 Affidavit fee must be paid in person at any Clerk's Office Location within 30 calendar days of the issue date of the citation.
Note: Upon payment of no proof of motor vehicle insurance, a guilty plea (conviction) is entered with the Department of Highway Safety and Motor Vehicles (DHSMV). As a result of the conviction, DHSMV will suspend the violator’s driving privilege for 3 months. DHSMV may place a hold on any vehicle tag renewals.
Note: You must elect to attend Driver Improvement School at the time you pay the citation.
When you elect this option you agree to:
Note: If an incorrect fee amount has been entered on your citation in error, the correct fee required by Florida Statute will be assessed and must be paid.
You may pay the applicable fees by one of the following options:
Failure to provide the Clerk's Office with a Driver Improvement School Certificate of Completion by the due date will result in additional fees and the suspension of your driver's license.
Note: ***It is your responsibility to provide proof of completion to the Clerk's office. It is not the responsibility of the driving school.***
You may submit your school completion forms within 60 days from the date of election in one of the following ways:
If you are charged with operating a motor vehicle in unsafe condition or that is not properly equipped pursuant F.S.316.610 and F.S. 316.2935, you may pay a reduced fee amount within 30 calendar days from the date the citation was issued if you do the following:
No points will be assessed.
If you wish to contest your civil traffic citation you may schedule a court date by one of the following methods:
Request for court dates MUST be received within 30 calendar days from the date the citation was issued or it will result in late fees being assessed and a possible suspension of driving privileges.
Court dates will not be made by telephone.
Note: If you elect to appear before a judge/hearing officer, you waive your right to pay your civil traffic citation.
Note: Attorneys are required to schedule online or e-file via the E-portal to request court dates.
Citations that require a mandatory court appearance include but are not limited to the following:
Note: Court dates for these violations may not be scheduled using the online system.
You must schedule a court date by one of the following methods:
Request for court dates MUST be received within 30 calendar days from the date the citation was issued or it will result in late fees being assessed and a possible suspension of driving privileges.
Court dates will not be made by telephone.
Note: Attorneys are required to e-file via the E-portal to request court dates.
If you received a citation for one of the charges listed below and the item was NOT VALID at the time the citation was issued, you may be eligible to enter a plea of no contest and receive a withhold of adjudication without having to appear in court.
If you qualify, you must make this election within 30 calendar days from the date you received the citation.
You are not eligible for this option if you hold a Commercial Driver's License (CDL).
Florida law allows for this election to be made once in a 12-month period and no more than (3) times in your lifetime.
If your driver's license, vehicle registration or insurance was NOT VALID at the time the citation was issued, but was corrected within 30 calendar days of receiving your citation, you may qualify for this option. You must provide proof that the item was corrected at the time of payment.
You may submit your proof with payment of your civil traffic citation by one of the following options:
***If you cannot provide proof of compliance for any of the above listed charges, a Proof of Compliance Affidavit form with a valid reason must be completed and payment of the citation along with a $7.00 Affidavit fee must be paid in person at one of our Clerk's Office Locations within 30 calendar days of the issue date of the citation. See Pay Civil Traffic Citation for more details.
If your driver's license, vehicle registration or insurance was valid at the time the citation was issued, see Citations Eligible for Dismissal.
If you receive a citation for one of the following violations and are able to provide proof that the item was VALID at the time the citation was issued, you may be eligible to pay a $10.00 fee and receive a dismissal:
Proof that the driver's license, vehicle registration or insurance was VALID at the time the citation was issued must be produced along with the $10.00 payment to the Clerk's Office. Proof and payment may be provided in person at any Clerk's Office Location or mailed to the Traffic Violations Bureau Mailing Address.
Note: This option must be made within 30 calendar days of issuance of the citation.
If you are unable to pay your civil traffic citation within the required time of 30 calendar days from issue date, you have the option to request a payment extension. The Clerk's Office is authorized to grant a one-time 30 day payment extension.
You must request the extension within 30 calendar days of receiving your traffic citation. The request must be made in person at one of the Clerk's Office Locations and requires a signature on the Payment Extension Form.
Extensions are not given on court ordered fines.
Note: If you request an extension to pay your civil traffic citation, you waive your right to set a court date for your citation or exercise the dismissal option and reduced fine option.
When a red light camera violation occurs, a Notice of Violation is mailed to the registered owner of the vehicle. To avoid a traffic citation being issued, you must return the Notice of Violation payment amount of $158.00 or the Affidavit provided on the option sheet included in the Notice of Violation to the City of Jacksonville Traffic Safety Program by the due date given.
Note: This Notice of Violation must be resolved with the City of Jacksonville Traffic Safety Program department. It cannot be resolved with the Clerk's Office.
If the Notice of Violation has not been resolved by the due date, a red light camera traffic citation is issued to the registered owner of the vehicle. By Florida statute the citation carries a fee amount of $262.00. The citation must be resolved through the Clerk's Office in one of the following ways:
Note: Driver Improvement School is not an option for this citation.
The Clerk's Office can assist you in reinstating your license if your license is suspended for failure to pay a civil infraction in Duval County. You will be required to pay a reinstatement fee of $60.00, as well as the amount due for the civil infraction and the required delinquent fee. If there are other reasons for the suspension, you will need to go to a Tax Collector’s Office to reinstate your license.
If you have not paid your citation or court ordered fine by the due date, your outstanding balance will be turned over to a collection agency. Once your citation has been turned over to the collection agency, you must contact the appropriate collection agency to make payment. You will need to make payment for the original fine plus late fees and a 30-percent collection surcharge will be added when paying through the collection agency.
To find out which collection agency your case has been assigned to, please contact our customer service phone center at (904) 255-2300 between 8:00 a.m. and 4:30 p.m. weekdays, excluding holidays.
1-866-234-9790
Please contact the Clerk's Office for information on cases referred to Penn Credit.
Please contact the Clerk's Office for information on cases referred to MSB.
(855) 959-0296
To view case dockets, please visit the Clerk Online Resource ePortal (CORE), and note that only approved parties may access the actual case documents online.
For further information about traffic case, please make your request in writing. Be sure to clearly indicate the information you are asking for. Please send your request to:
Clerk of the Circuit Court
ATTN: Traffic Violations Bureau (Records Request)
P.O. Box 660
Jacksonville, Fl. 32201
A civil traffic infraction is a non-criminal charge that can usually be disposed of by the payment of a civil penalty or an election to attend Driver Improvement School. Examples of civil charges include:
The following charges require you to attend a court hearing:
If the item was valid at the time you were issued the citation, you may provide proof of your valid item to the Clerk’s Office at the time of payment. You will need to include a $10.00 dismissal fee and a copy of your citation. The Clerk’s Office will then dismiss the charge.
If you have proof that your insurance was valid at the time the citation was issued, you may provide proof of your valid insurance coverage along with the $10.00 dismissal fee and a copy of your citation to the Clerk's Office. Proof of insurance can be provided in the form of an insurance card, policy declarations page, certificate of insurance, or in electronic form. The Clerk's Office will then dismiss the charge. If your insurance was not valid at the time the citation was issued, you can either request a court date or pay the citation. Payment of the citation is considered a conviction.
Note: Upon payment of no proof of motor vehicle insurance, a guilty plea (conviction) is entered with the Department of Highway Safety and Motor Vehicles (DHSMV). As a result of the conviction, DHSMV will suspend the violator’s driving privilege for 3 months. DHSMV may place a hold on any vehicle tag renewals.
The Clerk's Office does not have the authority to change court dates.
The Clerk’s Office is prohibited by law from offering legal advice. If you think you need legal advice, please speak with an attorney.
You will be required to pay a reinstatement fee of $60.00, as well as the amount due for the civil infraction and the required delinquent fee. If there are other reasons for the suspension, you will need to go to a Tax Collector’s Office to reinstate your license.
No. Citations must be paid in the county they were issued.
A complete copy of the Florida Driver's Handbook is available online at the Department of Highway Safety and Motor Vehicles’ website and it gives instruction on how to change your address.
Payment can be made in the form of money order, cashier's check and certified check if paying by mail. If paying in person, we also accept cash and credit cards in the form of Visa, MasterCard and American Express. Debit Cards are processed as credit. Please note there is a non-refundable 3.5% service fee on all credit card payments.
No. The Clerk’s Office cannot accept these payments. Parking citations are issued by the Public Parking Division and can be paid at any Duval County Tax Collector’s Office.
No. The citation will appear on your full driving record however, it will show that adjudication was withheld. No points will be assessed.
No, election must be made at the time the citation is paid.
We cannot answer that question and suggest that you consult your insurance company for this information.
For basic driver improvement courses, please visit the State of Florida DHSMV's Basic Driver Improvement Course listing or check online for any state of Florida certified Driver Improvement School.
No. It is your responsibility to provide proof of completion to the Clerk's Office within 60 days from the date of election.
Duval County Clerk of Courts
Attn: TRAFFIC VIOLATION BUREAU
P.O. Box 660
Jacksonville, FL 32201
DO NOT MAIL CASH
Customer Service Center
P.O. Box 42034
Phoenix, AZ 85080
www.photonotice.com
1-877-847-2338
Address
Duval County Courthouse
501 West Adams St.
Jacksonville, FL 32202
Hours
Monday – Friday (Excluding Holidays): 8:00 a.m. – 5:00 p.m.
Traffic Violations Bureau Phone Center
(904)255-2300
Address
Tradewinds Plaza
1543 Atlantic Blvd.
Neptune Beach. FL 32266
Hours
Monday – Friday (Excluding Holidays): 8:00 a.m. – 4:30 p.m.
The Traffic Violation Bureau may be reached at (904) 255-2300, during normal hours of operation.
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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
